Add iframe
How to place the Pact chat UI in your product with an HTML iframe
To show the Pact chat UI in your CRM or another product, add an HTML iframe on the page and set its src to the chat UI URL — with a signature and the parameters you need.
HTML
html
<iframe
src="https://msg.pact.im/pact_embed?company_uuid=1234a567-2d3a-4dfd-b021-489ead21b830&signature=SIGNATURE&scope=conversations"
width="100%"
height="600"
frameborder="0"
allowfullscreen
></iframe>Common issues
| Problem | What to check |
|---|---|
| Blank or broken UI | company_uuid and signature in the URL |
| Authentication error | signature is built with the same private_api_token you use for the API, over the exact JSON string with the UUID |
| Wrong conversation opens | scope, conversation_id, phone, and provider |